This Privacy Policy explains how BAVEL AMMOULIANI OE collects, uses, and protects the personal data of visitors, customers, and users of our website.
Protecting your personal data is one of our top priorities. We process your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek data protection legislation.
1. Data Controller
The Data Controller responsible for the processing of your personal data is:
BAVEL AMMOULIANI OE
Registered Office: Agrotemachio K3, Stagiron Akanthou, Ammouliani 0, 63075 Ierissos, Greece
VAT Number: 802635316
Email: info@trinitygroup.gr
Telephone: +30 2371 171758
2. What Personal Data We Collect
When you make a reservation or contact us, we may collect the following information:
- Full name
- Contact details (email address and telephone number)
- Billing information
- Identity card or passport details, where required by law
- Information relating to your reservation and stay
- Preferences or special requests that you provide to us
If you make payments electronically, your payment card details are not stored by us. They are processed securely by authorized payment service providers.
3. Purpose of Processing
We use your personal data for the following purposes:
- Managing and confirming reservations
- Providing accommodation services
- Communicating with you regarding your stay
- Issuing invoices and other legally required documentation
- Complying with tax and other legal obligations
- Improving our services
- Sending newsletters, updates, or promotional offers, where you have provided your consent
4. Legal Basis for Processing
Your personal data is processed on the following legal bases:
- Performance of the accommodation services contract
- Compliance with legal obligations
- Our legitimate interest in improving our services
- Your consent, where required
5. Data Sharing
Your personal data may be shared with trusted third parties who support our business operations, including:
- Online booking platforms
- Hotel management system providers
- Payment service providers
- Accountants or competent public authorities, where required by law
We do not sell or disclose your personal data to third parties for marketing or commercial purposes.
6. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and tax obligations.
7. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data where applicable
- Request restriction of processing
- Object to the processing of your personal data
- Withdraw your consent at any time, where processing is based on consent
To exercise any of these rights, please contact us via email.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration, or unlawful processing.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time whenever necessary. The latest version will always be available on our website.